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authFullName_s : Arpan Kumar Kar
authFullName_s : P. Vigneswara Ilavarasan
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Social Customer Relationship Management as Predictor of Customer Relationship Performance: An Empirical Study of B2B and B2C Companies

 Ashish K. Rathore , Sakshi Shioramwar , P. Vigneswara Ilavarasan
15th Conference on e-Business, e-Services and e-Society (I3E), Sep 2016, Swansea, United Kingdom. pp.173-182, ⟨10.1007/978-3-319-45234-0_16⟩
Conference papers hal-01702188v1
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Evaluating Multi-dimensional Risk for Digital Services in Smart Cities

 Syed Ziaul Mustafa , Arpan Kumar Kar
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.23-32, ⟨10.1007/978-3-319-68557-1_3⟩
Conference papers hal-01768499v1
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“#Government” - Understanding Dissemination, Transparency, Participation, Collaboration and Engagement on Twitter for Citizens

 Purva Grover , Arpan Kumar Kar
International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.365-376, ⟨10.1007/978-3-030-64849-7_33⟩
Conference papers hal-03701773v1
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Language Model-Driven Chatbot for Business to Address Marketing and Selection of Products

 Amit Kumar Kushwaha , Arpan Kumar Kar
International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.16-28, ⟨10.1007/978-3-030-64849-7_3⟩
Conference papers hal-03701807v1
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There Is Nothing Real! A Study of Nonuse of TikTok in India

 Imon Chakraborty , Unnati Kapoor , P. Vigneswara Ilavarasan
International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.287-302, ⟨10.1007/978-3-030-64861-9_26⟩
Conference papers hal-03744818v1
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Studying Online Political Behaviours as Rituals: A Study of Social Media Behaviour Regarding the CAA

 Amit Kumar Kushwaha , Subhadeep Mandal , Ruchika Pharswan , Arpan Kumar Kar , P. Vigneswara Ilavarasan
International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.315-326, ⟨10.1007/978-3-030-64861-9_28⟩
Conference papers hal-03744823v1
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Analyzing Customer Engagement Using Twitter Analytics: A Case of Uber Car-Hailing Services

 Saroj Bijarnia , Richa Khetan , P. Vigneswara Ilavarasan , Arpan K. Kar
18th Conference on e-Business, e-Services and e-Society (I3E), Sep 2019, Trondheim, Norway. pp.404-414, ⟨10.1007/978-3-030-29374-1_33⟩
Conference papers hal-02510123v1
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IT Consulting: A Systematic Literature Review

 Abhishek Kumar , Purva Grover , Arpan Kumar Kar , Ashis K. Pani
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.474-484, ⟨10.1007/978-3-319-68557-1_42⟩
Conference papers hal-01768524v1
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What Makes a Social Media Manager? Insights from the Content Analysis of Job Advertisements in India

 Ruchika Pharswan , P. Vigneswara Ilavarasan , Arpan Kumar Kar
International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.391-403, ⟨10.1007/978-3-030-64861-9_34⟩
Conference papers hal-03744780v1
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Appraising WhatsApp in the Indian Context: Understanding the Rural Sentiment

 Anushruti Vagrani , Saroj Bijarnia , P. Vigneswara Ilavarasan , Silvia Masiero
16th International Conference on Social Implications of Computers in Developing Countries (ICT4D), Jun 2020, Manchester, United Kingdom. pp.142-156, ⟨10.1007/978-3-030-65828-1_12⟩
Conference papers hal-03272520v1
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The Untold Story of USA Presidential Elections in 2016 - Insights from Twitter Analytics

 Purva Grover , Arpan Kumar Kar , Yogesh K. Dwivedi , Marijn Janssen
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.339-350, ⟨10.1007/978-3-319-68557-1_30⟩
Conference papers hal-01768501v1
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Social Media Presence & Usage in Indian Business Sector

 Anushruti Vagrani , Jenny John , P. Vigneswara Ilavarasan , Arpan K. Kar
International Working Conference on Transfer and Diffusion of IT (TDIT), Jun 2019, Accra, Ghana. pp.457-469, ⟨10.1007/978-3-030-20671-0_31⟩
Conference papers hal-02294706v1
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Always Trust the Advice of AI in Difficulties? Perceptions Around AI in Decision Making

 Amit Kumar Kushwaha , Ruchika Pharswan , Arpan Kumar Kar
20th Conference on e-Business, e-Services and e-Society (I3E), Sep 2021, Galway, Ireland. pp.132-143, ⟨10.1007/978-3-030-85447-8_12⟩
Conference papers hal-03648113v1
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Micro-foundations of Artificial Intelligence Adoption in Business: Making the Shift

 Amit Kumar Kushwaha , Arpan Kumar Kar
International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.249-260, ⟨10.1007/978-3-030-64849-7_22⟩
Conference papers hal-03701827v1
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Mining the Social Discussions Surrounding Circular Economy: Insights from the Collective Intelligence Shared in Twitter

 Purva Grover , Arpan Kumar Kar
International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.303-314, ⟨10.1007/978-3-030-64861-9_27⟩
Conference papers hal-03744795v1
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A Model for Prioritization and Prediction of Impact of Digital Literacy Training Programmes and Validation

 Nimish Joseph , Arpan Kumar Kar , P. Vigneswara Ilavarasan
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.227-238, ⟨10.1007/978-3-319-68557-1_21⟩
Conference papers hal-01768498v1
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Demographic Factors in Cyber Security: An Empirical Study

 Shweta Mittal , P. Vigneswara Ilavarasan
18th Conference on e-Business, e-Services and e-Society (I3E), Sep 2019, Trondheim, Norway. pp.667-676, ⟨10.1007/978-3-030-29374-1_54⟩
Conference papers hal-02510112v1
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Deep Analyzing Public Conversations: Insights from Twitter Analytics for Policy Makers

 Nimish Joseph , Purva Grover , Polaki Kishor Rao , P. Vigneswara Ilavarasan
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.239-250, ⟨10.1007/978-3-319-68557-1_22⟩
Conference papers hal-01768515v1
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Impact of COVID-19 Pandemic on E-participation of Fans in Sports Events

 Vishal Mehra , Pooja Sarin , Prabhsimran Singh , Ravinder Singh Sawhney , Arpan Kumar Kar
20th Conference on e-Business, e-Services and e-Society (I3E), Sep 2021, Galway, Ireland. pp.692-703, ⟨10.1007/978-3-030-85447-8_57⟩
Conference papers hal-03648147v1
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Machine Learning Approach to Analyze and Predict the Popularity of Tweets with Images

 Nimish Joseph , Amir Sultan , Arpan Kumar Kar , P. Vigneswara Ilavarasan
17th Conference on e-Business, e-Services and e-Society (I3E), Oct 2018, Kuwait City, Kuwait. pp.567-576, ⟨10.1007/978-3-030-02131-3_49⟩
Conference papers hal-02274178v1

Digital Nations – Smart Cities, Innovation, and Sustainability

 Arpan Kumar Kar , P. Vigneswara Ilavarasan , M. P. Gupta , Yogesh K. Dwivedi , Matti Mäntymäki , et al.
Springer International Publishing, LNCS-10595, 2017, Lecture Notes in Computer Science, 978-3-319-68556-4. ⟨10.1007/978-3-319-68557-1⟩
Books hal-01768522v1
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Blockchain for Businesses: A Systematic Literature Review

 Purva Grover , Arpan Kumar Kar , P. Vigneswara Ilavarasan
17th Conference on e-Business, e-Services and e-Society (I3E), Oct 2018, Kuwait City, Kuwait. pp.325-336, ⟨10.1007/978-3-030-02131-3_29⟩
Conference papers hal-02274154v1
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Authenticating Fake News: An Empirical Study in India

 Gautam Prakash , Ravinder Kumar Verma , P. Vigneswara Ilavarasan , Arpan K. Kar
International Working Conference on Transfer and Diffusion of IT (TDIT), Jun 2019, Accra, Ghana. pp.339-350, ⟨10.1007/978-3-030-20671-0_23⟩
Conference papers hal-02294710v1
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Assessment of Open Government Data Initiative - A Perception Driven Approach

 Alka Mishra , D. P. Misra , Arpan Kumar Kar , Sunil Babbar , Shubhadip Biswas
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.159-171, ⟨10.1007/978-3-319-68557-1_15⟩
Conference papers hal-01768497v1
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Insights from Twitter Analytics: Modeling Social Media Personality Dimensions and Impact of Breakthrough Events

 Akshat Lakhiwal , Arpan Kumar Kar
15th Conference on e-Business, e-Services and e-Society (I3E), Sep 2016, Swansea, United Kingdom. pp.533-544, ⟨10.1007/978-3-319-45234-0_47⟩
Conference papers hal-01702159v1
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Quality in Mobile Payment Service in India

 Bhartendra Pratap Singh , Purva Grover , Arpan Kumar Kar
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.183-193, ⟨10.1007/978-3-319-68557-1_17⟩
Conference papers hal-01768496v1
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#Demonetization and Its Impact on the Indian Economy – Insights from Social Media Analytics

 Risha Mohan , Arpan Kumar Kar
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.363-374, ⟨10.1007/978-3-319-68557-1_32⟩
Conference papers hal-01768536v1
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Outlier Detection Among Influencer Blogs Based on off-Site Web Analytics Data

 Reema Aswani , S. P. Ghrera , Satish Chandra , Arpan Kumar Kar
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.251-260, ⟨10.1007/978-3-319-68557-1_23⟩
Conference papers hal-01768538v1
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Exploring Content Virality in Facebook: A Semantic Based Approach

 Reema Aswani , Arpan Kumar Kar , Shalabh Aggarwal , P. Vigneswara Ilavarsan
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.209-220, ⟨10.1007/978-3-319-68557-1_19⟩
Conference papers hal-01768500v1
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Predicting Information Diffusion on Twitter a Deep Learning Neural Network Model Using Custom Weighted Word Features

 Amit Kumar Kushwaha , Arpan Kumar Kar , P. Ilavarasan
19th Conference on e-Business, e-Services and e-Society (I3E), Apr 2020, Skukuza, South Africa. pp.456-468, ⟨10.1007/978-3-030-44999-5_38⟩
Conference papers hal-03222872v1
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