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Social Customer Relationship Management as Predictor of Customer Relationship Performance: An Empirical Study of B2B and B2C Companies15th Conference on e-Business, e-Services and e-Society (I3E), Sep 2016, Swansea, United Kingdom. pp.173-182, ⟨10.1007/978-3-319-45234-0_16⟩
Conference papers
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There Is Nothing Real! A Study of Nonuse of TikTok in IndiaInternational Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.287-302, ⟨10.1007/978-3-030-64861-9_26⟩
Conference papers
hal-03744818v1
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Studying Online Political Behaviours as Rituals: A Study of Social Media Behaviour Regarding the CAAInternational Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.315-326, ⟨10.1007/978-3-030-64861-9_28⟩
Conference papers
hal-03744823v1
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Analyzing Customer Engagement Using Twitter Analytics: A Case of Uber Car-Hailing Services18th Conference on e-Business, e-Services and e-Society (I3E), Sep 2019, Trondheim, Norway. pp.404-414, ⟨10.1007/978-3-030-29374-1_33⟩
Conference papers
hal-02510123v1
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Social Media Presence & Usage in Indian Business SectorInternational Working Conference on Transfer and Diffusion of IT (TDIT), Jun 2019, Accra, Ghana. pp.457-469, ⟨10.1007/978-3-030-20671-0_31⟩
Conference papers
hal-02294706v1
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A Model for Prioritization and Prediction of Impact of Digital Literacy Training Programmes and Validation16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.227-238, ⟨10.1007/978-3-319-68557-1_21⟩
Conference papers
hal-01768498v1
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Demographic Factors in Cyber Security: An Empirical Study18th Conference on e-Business, e-Services and e-Society (I3E), Sep 2019, Trondheim, Norway. pp.667-676, ⟨10.1007/978-3-030-29374-1_54⟩
Conference papers
hal-02510112v1
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Blockchain for Businesses: A Systematic Literature Review17th Conference on e-Business, e-Services and e-Society (I3E), Oct 2018, Kuwait City, Kuwait. pp.325-336, ⟨10.1007/978-3-030-02131-3_29⟩
Conference papers
hal-02274154v1
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Digital Nations – Smart Cities, Innovation, and SustainabilitySpringer International Publishing, LNCS-10595, 2017, Lecture Notes in Computer Science, 978-3-319-68556-4. ⟨10.1007/978-3-319-68557-1⟩
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hal-01768522v1
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Deep Analyzing Public Conversations: Insights from Twitter Analytics for Policy Makers16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.239-250, ⟨10.1007/978-3-319-68557-1_22⟩
Conference papers
hal-01768515v1
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Machine Learning Approach to Analyze and Predict the Popularity of Tweets with Images17th Conference on e-Business, e-Services and e-Society (I3E), Oct 2018, Kuwait City, Kuwait. pp.567-576, ⟨10.1007/978-3-030-02131-3_49⟩
Conference papers
hal-02274178v1
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What Makes a Social Media Manager? Insights from the Content Analysis of Job Advertisements in IndiaInternational Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.391-403, ⟨10.1007/978-3-030-64861-9_34⟩
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hal-03744780v1
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Appraising WhatsApp in the Indian Context: Understanding the Rural Sentiment16th International Conference on Social Implications of Computers in Developing Countries (ICT4D), Jun 2020, Manchester, United Kingdom. pp.142-156, ⟨10.1007/978-3-030-65828-1_12⟩
Conference papers
hal-03272520v1
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Authenticating Fake News: An Empirical Study in IndiaInternational Working Conference on Transfer and Diffusion of IT (TDIT), Jun 2019, Accra, Ghana. pp.339-350, ⟨10.1007/978-3-030-20671-0_23⟩
Conference papers
hal-02294710v1
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Solving Location Based Inventory Routing Problem in E-Commerce Using Ant Colony Optimization17th Conference on e-Business, e-Services and e-Society (I3E), Oct 2018, Kuwait City, Kuwait. pp.557-566, ⟨10.1007/978-3-030-02131-3_48⟩
Conference papers
hal-02274181v1
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