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Structure: Internal structure identifier : 182755
level0_domain_s : Humanities and Social Sciences
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Beyond Substantive Goals – A Framework for Understanding Citizens Need and Goals in Bureaucratic Encounters

Søren Skaarup
20th International Conference on Electronic Government (EGOV), Sep 2021, Granada, Spain. pp.86-102, ⟨10.1007/978-3-030-84789-0_7⟩
Conference papers hal-04175108v1
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A Bestiary of Digital Monsters

Rachel Douglas-Jones , John Mark Burnett , Marisa Cohn , Christopher Gad , Michael Hockenhull , et al.
Working Conference on Information Systems and Organizations (IS&O), Dec 2018, San Francisco, CA, United States. pp.177-190, ⟨10.1007/978-3-030-04091-8_13⟩
Conference papers hal-02083586v1
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Channel Choice Complications

Christian Østergaard Madsen , Sara Hofmann , Willem Pieterson
18th International Conference on Electronic Government (EGOV), Sep 2019, San Benedetto del Tronto, Italy. pp.139-151, ⟨10.1007/978-3-030-27325-5_11⟩
Conference papers hal-02445798v1
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Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government

Mille Edith Nielsen , Christian Østergaard Madsen , Mircea Filip Lungu
19th International Conference on Electronic Government (EGOV), Aug 2020, Linköping, Sweden. pp.121-137, ⟨10.1007/978-3-030-57599-1_10⟩
Conference papers hal-03282762v1
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New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery

Willem Pieterson , Wolfgang Ebbers , Christian Østergaard Madsen
16th International Conference on Electronic Government (EGOV), Sep 2017, St. Petersburg, Russia. pp.47-59, ⟨10.1007/978-3-319-64677-0_5⟩
Conference papers hal-01702990v1
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Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks

Daniel Toll , Ida Lindgren , Ulf Melin , Christian Østergaard Madsen
18th International Conference on Electronic Government (EGOV), Sep 2019, San Benedetto del Tronto, Italy. pp.301-310, ⟨10.1007/978-3-030-27325-5_23⟩
Conference papers hal-02445795v1
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The Development in Leading e-Government Articles 2001-2010: Definitions, Perspectives, Scope, Research Philosophies, Methods and Recommendations: An Update of Heeks and Bailur

Christian Ø. Madsen , Jesper Bull Berger , Mick Phythian
13th International Conference on Electronic Government (EGOV), Sep 2014, Dublin, Ireland. pp.17-34, ⟨10.1007/978-3-662-44426-9_2⟩
Conference papers hal-01401721v1
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The Challenges of Creativity in Software Organizations

Frank Ulrich , Shegaw Anagaw Mengiste
Transfer and Diffusion of IT (TDIT), Jun 2014, Aalborg, Denmark. pp.16-34, ⟨10.1007/978-3-662-43459-8_2⟩
Conference papers hal-01381177v1
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Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies

Sara Hofmann , Christian Østergaard Madsen , Bettina Distel
19th International Conference on Electronic Government (EGOV), Aug 2020, Linköping, Sweden. pp.15-28, ⟨10.1007/978-3-030-57599-1_2⟩
Conference papers hal-03282767v1
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Channel Choice: A Literature Review

Christian Ø. Madsen , Pernille Kræmmergaard
14th International Conference on Electronic Government (EGOV), Aug 2015, Thessaloniki, Greece. pp.3-18, ⟨10.1007/978-3-319-22479-4_1⟩
Conference papers hal-01412228v1
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The Role of Domain-Skills in Bureaucratic Service Encounters

Søren Skaarup
19th International Conference on Electronic Government (EGOV), Aug 2020, Linköping, Sweden. pp.179-196, ⟨10.1007/978-3-030-57599-1_14⟩
Conference papers hal-03282781v1