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Structure: Internal structure identifier : 441100
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Enable, Engage and Evaluate: Introducing the 3E Social Media Strategy Canvas Based on the European Airline Industry

Ton Spil , Robin Effing , Menno P. Both
15th Conference on e-Business, e-Services and e-Society (I3E), Sep 2016, Swansea, United Kingdom. pp.15-30, ⟨10.1007/978-3-319-45234-0_2⟩
Conference papers hal-01702173v1
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Smart City Participation: Dream or Reality? A Comparison of Participatory Strategies from Hamburg, Berlin & Enschede

Ton Spil , Robin Effing , Jaron Kwast
16th Conference on e-Business, e-Services and e-Society (I3E), Nov 2017, Delhi, India. pp.122-134, ⟨10.1007/978-3-319-68557-1_12⟩
Conference papers hal-01768502v1
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Social Smart City: Introducing Digital and Social Strategies for Participatory Governance in Smart Cities

Robin Effing , Bert P. Groot
5th International Conference on Electronic Government and the Information Systems Perspective (EGOV), Sep 2016, Porto, Portugal. pp.241-252, ⟨10.1007/978-3-319-44421-5_19⟩
Conference papers hal-01636462v1