EGES Preface.

Marijn Janssen, Winfried Lamersdorf, Lalit Sawhney, Leon Strous

 3-4

Narrowing the Gap between Open Standards Policy and Practice: The Dutch E-Government Experience.

Rutger Lammers, Erwin Folmer, Michel L. Ehrenhard

 7-18

Evaluation of WS-* Standards Based Interoperability of SOA Products for the Hungarian e-Government Infrastructure.

Balazs Simon, Zoltán László, Balázs Goldschmidt, Károly Kondorosi, Peter Risztics, László Bacsa

 19-31

Providing Adaptive and Evolving Government E-Services through Citizen-Centric Process Views.

Gustav Aagesen, John Krogstie

 32-45

Hands-On Guideline for E-Participation Initiatives.

Sabrina Scherer, Maria Wimmer, Stefan Ventzke

 49-61

Virtual Communities as a Mechanism for Sustainable Coordination within the South African Public Sector.

Godwin Thomas, Reinhardt A. Botha

 62-75

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services.

Nurdin Nurdin, Rosemary Stockdale, Helana Scheepers

 79-93

Diffusing the Ubuntu Philosophy into E-Government: A South African Perspective.

Hossana Twinomurinzi, Jackie Phahlamohlaka, Elaine Byrne

 94-107

Transformative and Innovative E-Gov for the Next Generation: Linkages of Back Offices for One-Stop Portal.

Osamu Sudoh, Yumiko Kinoshita

 111-124

The Influence of Resource Dependency Tolerance on Inter-organisational Alliance Governance.

Mark Borman

 125-137

Content Management Implemented as Shared Service: A Public Sector Case Study.

Anton Joha, Marijn Janssen

 138-151

Process Modeling Semantics for Complex Business Environments.

I. T. Hawryszkiewycz

 155-166

A Role-Involved Conditional Purpose-Based Access Control Model.

Md. Enamul Kabir, Hua Wang, Elisa Bertino

 167-180

GISP Preface.

Jan Pries-Heje, Michael Rosemann

 183-184

Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF's Portal Implementation Experience.

Satish Krishnan, Barney C. C. Tan, Shan Ling Pan

 187-200

User's Satisfaction of Kuwait E-Government Portal: Organization of Information in Particular.

Huda R. Farhan, Mark Sanderson

 201-209

ICT-Based Improvement of Construction Procurement Process.

Olli Martikainen, Raija Halonen, Valeriy Naumov

 210-219

The Case for Improvisation in Information Security Risk Management.

Kennedy Njenga, Irwin Brown

 220-230

BPM-in-the-Large - Towards a Higher Level of Abstraction in Business Process Management.

Constantin Houy, Peter Fettke, Peter Loos, Wil M. P. van der Aalst, John Krogstie

 233-244

When Global Process Fails: A Grounded Theory Study of a Case from Agile Engagement to Compulsive Outsourcing.

Jan Pries-Heje, Magnus Hansen, Sofia Bergbäck Knudsen

 245-258