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A Framework for Evaluating Citizens’ Expectations and Satisfaction toward Continued Intention to Use E-Government Services11th International Conference on Electronic Government (EGOV), Sep 2012, Kristiansand, Norway. pp.273-286, ⟨10.1007/978-3-642-33489-4_23⟩
Conference papers
hal-01543576v1
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5 Days in August" – How London Local Authorities Used Twitter during the 2011 Riots11th International Conference on Electronic Government (EGOV), Sep 2012, Kristiansand, Norway. pp.102-113, ⟨10.1007/978-3-642-33489-4_9⟩
Conference papers
hal-01543586v1
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