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Improving PA Business Processes through Modeling, Analysis, and Reengineering11th International Conference on Electronic Government (EGOV), Sep 2012, Kristiansand, Norway. pp.78-89, ⟨10.1007/978-3-642-33489-4_7⟩
Conference papers
hal-01543595v1
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Designing Quality Business Processes for E-Government Digital Services9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. pp.424-435, ⟨10.1007/978-3-642-14799-9_36⟩
Conference papers
hal-01056569v1
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