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E-Loyalty Building in Competitive E-Service Market of SNS: Resources, Habit, Satisfaction and Switching Costs

 Yong Liu , Shengli Deng , Feng Hu
13th Conference on e-Business, e-Services and e-Society (I3E), Nov 2014, Sanya, China. pp.79-90, ⟨10.1007/978-3-662-45526-5_8⟩
Conference papers hal-01342132v1
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