Search - IFIP Open Digital Library Access content directly

Filter your results

1 Array
Sub-domain level 1 : shs.info
labStructName_s : Faculty of Economics [Zagreb]
Image document

Developing a Structured Approach to Converging Business Process Management and Customer Experience Management Initiatives

Dino Pavlić , Maja Ćukušić
12th IFIP Working Conference on The Practice of Enterprise Modeling (PoEM), Nov 2019, Luxembourg, Luxembourg. pp.151-166, ⟨10.1007/978-3-030-35151-9_10⟩
Conference papers hal-03231357v1