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How to Redesign Government Processes for Proactive Public Services?20th International Conference on Electronic Government (EGOV), Sep 2021, Granada, Spain. pp.29-40, ⟨10.1007/978-3-030-84789-0_3⟩
Conference papers
hal-04175114v1
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Business Processes and Standard Operating Procedures: Two Coins with Similar Sides12th International Conference on Electronic Government (EGOV), Sep 2013, Koblenz, Germany. pp.224-236, ⟨10.1007/978-3-642-40358-3_19⟩
Conference papers
hal-01490909v1
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BPMN Extensions and Semantic Annotation in Public Administration Service Design8th International Conference on Human-Centred Software Engineering (HCSE), Nov 2020, Eindhoven, Netherlands. pp.118-129, ⟨10.1007/978-3-030-64266-2_7⟩
Conference papers
hal-03250498v1
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Towards a Model to Address the Interplay Between IoT Applications and Users in Complex Heterogeneous Contexts7th International Conference on Human-Centred Software Engineering (HCSE), Sep 2018, Sophia Antipolis, France. pp.283-293, ⟨10.1007/978-3-030-05909-5_17⟩
Conference papers
hal-02270705v1
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Business Process as a Service (BPaaS)14th Conference on e-Business, e-Services and e-Society (I3E), Oct 2015, Delft, Netherlands. pp.435-440, ⟨10.1007/978-3-319-25013-7_35⟩
Conference papers
hal-01448060v1
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