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Process Management Challenges in Swedish Public Sector: A Bottom Up Initiative12th International Conference on Electronic Government (EGOV), Sep 2013, Koblenz, Germany. pp.212-223, ⟨10.1007/978-3-642-40358-3_18⟩
Conference papers
hal-01490908v1
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Business Processes and Standard Operating Procedures: Two Coins with Similar Sides12th International Conference on Electronic Government (EGOV), Sep 2013, Koblenz, Germany. pp.224-236, ⟨10.1007/978-3-642-40358-3_19⟩
Conference papers
hal-01490909v1
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