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From Bureaucratic to Quasi-market Environments: On the Co-evolution of Public Sector Business Process Management9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. pp.387-399, ⟨10.1007/978-3-642-14799-9_33⟩
Conference papers
hal-01056573v1
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