@inproceedings{niehaves:hal-01056573,
  TITLE = {{From Bureaucratic to Quasi-market Environments: On the Co-evolution of Public Sector Business Process Management}},
  AUTHOR = {Niehaves, Bjoern and Plattfaut, Ralf},
  URL = {https://inria.hal.science/hal-01056573},
  BOOKTITLE = {{9th IFIP WG 8.5 International Conference on Electronic Government (EGOV)}},
  ADDRESS = {Lausanne, Switzerland},
  EDITOR = {Maria A. Wimmer; Jean-Loup Chappelet; Marijn Janssen; Hans J. Scholl},
  PUBLISHER = {{Springer}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-6228},
  PAGES = {387-399},
  YEAR = {2010},
  MONTH = Aug,
  DOI = {10.1007/978-3-642-14799-9\_33},
  KEYWORDS = {Public Sector ; Business Process Management ; Dynamic Capabilities ; Resource-Based View ; Qualitative Study},
  PDF = {https://inria.hal.science/hal-01056573/file/egov2010_submission_85.pdf},
  HAL_ID = {hal-01056573},
  HAL_VERSION = {v1},
}