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What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive e-Government9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. pp.275-288, ⟨10.1007/978-3-642-14799-9_24⟩
Conference papers
hal-01059183v1
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From Bureaucratic to Quasi-market Environments: On the Co-evolution of Public Sector Business Process Management9th IFIP WG 8.5 International Conference on Electronic Government (EGOV), Aug 2010, Lausanne, Switzerland. pp.387-399, ⟨10.1007/978-3-642-14799-9_33⟩
Conference papers
hal-01056573v1
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Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management10th Electronic Government (EGOV), Aug 2011, Delft, Netherlands. pp.185-197, ⟨10.1007/978-3-642-22878-0_16⟩
Conference papers
hal-01589090v1
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