%0 Conference Proceedings %T On the Use of Handheld Augmented Reality for Inventory Tasks: A Study with Magazine Retailers %+ IT University of Copenhagen (ITU) %A Mitts, Peter %A Debarba, Henrique, Galvan %Z Part 6: Topical Section: Augmented Reality %< avec comité de lecture %@ 978-3-030-85622-9 %( Lecture Notes in Computer Science %B 18th IFIP Conference on Human-Computer Interaction (INTERACT) %C Bari, Italy %Y Carmelo Ardito %Y Rosa Lanzilotti %Y Alessio Malizia %Y Helen Petrie %Y Antonio Piccinno %Y Giuseppe Desolda %Y Kori Inkpen %I Springer International Publishing %3 Human-Computer Interaction – INTERACT 2021 %V LNCS-12932 %N Part I %P 566-589 %8 2021-08-30 %D 2021 %R 10.1007/978-3-030-85623-6_33 %K Augmented reality %K Handheld devices %K User-centered design %K User studies %Z Computer Science [cs]Conference papers %X In this paper we investigate if handheld augmented reality, in the form of an application running on a mainstream smartphone, can serve as a practical and effective tool for inventory tasks. Taking magazine retail as an example, we have applied a user-centered design process to research, design, implement and evaluate a handheld AR application prototype. We conducted a qualitative user study at magazine retail stores, where staff responsible for magazines were interviewed ($$n=8$$n=8) and their primary magazine handling tasks observed. After an analysis of the study findings, we selected a key task as the basis for the design, implementation and test of an AR app prototype. The task consisted of collecting and registering a list of magazines for return to the distributor. We evaluated the AR app prototype in a user study ($$n=22$$n=22), where participants used it to perform the selected task. They also performed the task using the paper list currently in use, and a second, simplified app prototype, without AR features. Task performance was measured based on time and error rate. The participant’s subjective experience was also captured in the form of a post-task survey and interview. Our findings suggest that handheld AR can prove effective when used for specific, focused tasks, rather than more open-ended ones. %G English %Z TC 13 %2 https://inria.hal.science/hal-04331576/document %2 https://inria.hal.science/hal-04331576/file/129320557-PDF.pdf %L hal-04331576 %U https://inria.hal.science/hal-04331576 %~ IFIP-LNCS %~ IFIP %~ IFIP-TC13 %~ IFIP-INTERACT %~ IFIP-LNCS-12932