%0 Conference Proceedings %T Advanced Kidney Disease Patient Portal: Implementation and Evaluation with Haemodialysis Patients %+ University of Strathclyde [Glasgow] %+ Queen Elizabeth University Hospital (Glasgow) %+ University of Edinburgh (Edin.) %A Meiklem, Ramsay %A Stevenson, Karen %A Richarz, Sabine %A Kingsmore, David, B. %A Bouamrane, Matt-Mouley %A Dunlop, Mark %A Thomson, Peter %Z Part 4: Design Methods %< avec comité de lecture %@ 978-3-030-85615-1 %( Lecture Notes in Computer Science %B 18th IFIP Conference on Human-Computer Interaction (INTERACT) %C Bari, Italy %Y Carmelo Ardito %Y Rosa Lanzilotti %Y Alessio Malizia %Y Helen Petrie %Y Antonio Piccinno %Y Giuseppe Desolda %Y Kori Inkpen %I Springer International Publishing %3 Human-Computer Interaction – INTERACT 2021 %V LNCS-12933 %N Part II %P 175-196 %8 2021-08-30 %D 2021 %R 10.1007/978-3-030-85616-8_12 %K Chronic diseases %K Patient portal %K Co-design of digital health %Z Computer Science [cs]Conference papers %X Patients on haemodialysis face complex care pathways, a high treatment burden and lower quality-of-life. Working with multidisciplinary domain experts, we have conducted several iterative development cycles to design, develop and evaluate a portal for patients on haemodialysis that can help them better understand and navigate their care pathways. A key functionality of the portal is to improve data and information sharing with clinicians, including on key aspects of quality-of-life through Patients Reported Outcome Measures. A case study was conducted with multidisciplinary experts and patients in the NHS Greater Glasgow and Clyde health board (Scotland), using interviews combined with the System Usability Scale (n = 26). Patients’ feedback and system use observations were used to further refine the system design requirements and functionalities. Key lessons include: a wide preference for tablet-based input vs paper, identification of case-specific accessibility issues and situational impairment, benefits of self-completed digital data collection in overcoming such issues and promoting patient independence and privacy, with considerations for maintaining perceived value and engagement with such systems and when to offer alternatives. %G English %Z TC 13 %2 https://inria.hal.science/hal-04196839/document %2 https://inria.hal.science/hal-04196839/file/520516_1_En_12_Chapter.pdf %L hal-04196839 %U https://inria.hal.science/hal-04196839 %~ IFIP-LNCS %~ IFIP %~ IFIP-TC13 %~ IFIP-INTERACT %~ IFIP-LNCS-12933