%0 Conference Proceedings %T A Trustable and Interoperable Decentralized Solution for Citizen-Centric and Cross-Border eGovernance: A Conceptual Approach %+ Department of Computer Engineering and Informatics [Patras] %+ University of Patras %+ Auteur indépendant %A Domalis, George %A Karacapilidis, Nikos %A Tsakalidis, Dimitris %A Giannaros, Anastasios %Z Part 5: Data Analytics, Decision Making, and Artificial Intelligence %< avec comité de lecture %@ 978-3-030-84788-3 %( Lecture Notes in Computer Science %B 20th International Conference on Electronic Government (EGOV) %C Granada, Spain %Y Hans Jochen Scholl %Y J. Ramon Gil-Garcia %Y Marijn Janssen %Y Evangelos Kalampokis %Y Ida Lindgren %Y Manuel Pedro Rodríguez Bolívar %I Springer International Publishing %3 Electronic Government %V LNCS-12850 %P 259-270 %8 2021-09-07 %D 2021 %R 10.1007/978-3-030-84789-0_19 %K Disruptive services in public sector %K AI-enabled digital transformation %K Distributed applications %Z Computer Science [cs] %Z Humanities and Social Sciences/Library and information sciencesConference papers %X Aiming to support a cross-sector and cross-border eGovernance paradigm for sharing common public services, this paper introduces an AI-enhanced solution that enables beneficiaries to participate in a decentralized network for effective big data exchange and service delivery that promotes the once-only priority and is by design digital, efficient, cost-effective, interoperable and secure. The solution comprises (i) a reliable and efficient decentralized mechanism for data sharing, capable of addressing the complexity of the processes and their high demand of resources; (ii) an ecosystem for delivering mobile services tailored to the needs of stakeholders; (iii) a single sign-on Wallet mechanism to manage transactions with multiple services; and (iv) an intercommunication layer, responsible for the secure exchange of information among existing eGovernment systems with newly developed ones. An indicative application scenario showcases the potential of our approach. %G English %Z TC 8 %Z WG 8.5 %2 https://inria.hal.science/hal-04175106/document %2 https://inria.hal.science/hal-04175106/file/516887_1_En_19_Chapter.pdf %L hal-04175106 %U https://inria.hal.science/hal-04175106 %~ SHS %~ IFIP-LNCS %~ IFIP %~ IFIP-TC %~ IFIP-TC8 %~ IFIP-EGOV %~ IFIP-WG8-5 %~ IFIP-LNCS-12850