@inproceedings{rukanova:hal-04175095, TITLE = {{eCommerce Platforms Evaluation Framework for Government}}, AUTHOR = {Rukanova, Boriana and Tan, Yao-Hua and Ubacht, Jolien and Molenhuis, Marcel and Heijmann, Frank and Bosch, Han and Palaskas, Zisis and Chen, Hao and M{\"a}nnist{\"o}, Toni and Ratnasari, Ade}, URL = {https://inria.hal.science/hal-04175095}, NOTE = {Part 2: Digital Services and Open Government}, BOOKTITLE = {{20th International Conference on Electronic Government (EGOV)}}, ADDRESS = {Granada, Spain}, EDITOR = {Hans Jochen Scholl and J. Ramon Gil-Garcia and Marijn Janssen and Evangelos Kalampokis and Ida Lindgren and Manuel Pedro Rodr{\'i}guez Bol{\'i}var}, PUBLISHER = {{Springer International Publishing}}, SERIES = {Electronic Government}, VOLUME = {LNCS-12850}, PAGES = {103-116}, YEAR = {2021}, MONTH = Sep, DOI = {10.1007/978-3-030-84789-0\_8}, KEYWORDS = {eCommerce ; Digital platforms ; Customs ; Public values ; Data analytics ; Risk management}, PDF = {https://inria.hal.science/hal-04175095/file/516887_1_En_8_Chapter.pdf}, HAL_ID = {hal-04175095}, HAL_VERSION = {v1}, }