%0 Conference Proceedings
%T Motivators to Application of DMAIC in Patient Care Processes
%+ Universidade Federal do Rio de Janeiro [Brasil] = Federal University of Rio de Janeiro [Brazil] = Université fédérale de Rio de Janeiro [Brésil] (UFRJ)
%+ Universidade Federal Fluminense [Rio de Janeiro] (UFF)
%+ Ministério da Saúde [Brasília, Brazil]
%A Reis, Milena
%A Viera, Luis, Valdiviezo
%A Amaral, Laryssa
%A Filho, José, Farias
%A Teixeira, Adriana
%A Calado, Robisom
%Z Part 4: Lean and Six Sigma in Services Healthcare
%< avec comité de lecture
%@ 978-3-030-85901-5
%( IFIP Advances in Information and Communication Technology
%B IFIP International Conference on Advances in Production Management Systems (APMS)
%C Nantes, France
%Y Alexandre Dolgui
%Y Alain Bernard
%Y David Lemoine
%Y Gregor von Cieminski
%Y David Romero
%I Springer International Publishing
%3 Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems
%V AICT-631
%N Part II
%P 269-279
%8 2021-09-05
%D 2021
%R 10.1007/978-3-030-85902-2_29
%K Lean Six Sigma
%K DMAIC
%K Motivators
%K Healthcare
%Z Computer Science [cs]Conference papers
%X Six Sigma comprises DMAIC which is a methodology that has attracted the attention of researchers in the field of Healthcare. This study aims to understand the motivators to apply DMAIC in process in the context of Six Sigma and Lean Six Sigma to be implemented in processes focused on direct patient care. The article covers literature on DMAIC from 1997 to October 2020. For such a purpose, a systematic literature review has been carried out based on empirical studies in Hospitals and Emergency units. A total of 21 articles were reviewed, and the topic Motivators were addressed in this article with the aim of performing DMAIC through Six Sigma/Lean Six Sigma. Based on the analyzed articles, the most frequent motivator to implement Six Sigma/Lean Six Sigma DMAIC in organizations lies in reducing process time (such as length of stay) and improving the quality of service. It was also noticed that DMAIC has been used in several health services, such as patient discharge and surgeries (femur surgeries, for instance. An application of DMAIC in 50 emergency care units (UPAs) corroborated the main motivators indicated in the literature.
%G English
%Z TC 5
%Z WG 5.7
%2 https://inria.hal.science/hal-04117690/document
%2 https://inria.hal.science/hal-04117690/file/520755_1_En_29_Chapter.pdf
%L hal-04117690
%U https://inria.hal.science/hal-04117690
%~ IFIP
%~ IFIP-AICT
%~ IFIP-TC
%~ IFIP-TC5
%~ IFIP-WG
%~ IFIP-APMS
%~ IFIP-WG5-7
%~ IFIP-AICT-631