%0 Conference Proceedings %T Application of VSM for Improving the Medical Processes - Case Study %+ Rzeszow University of Technology %+ Poznan University of Technology (PUT) %A Antosz, Katarzyna %A Augustyn, Aleksandra %A Kaczmarek, Małgorzata %Z Part 4: Lean and Six Sigma in Services Healthcare %< avec comité de lecture %@ 978-3-030-85901-5 %( IFIP Advances in Information and Communication Technology %B IFIP International Conference on Advances in Production Management Systems (APMS) %C Nantes, France %Y Alexandre Dolgui %Y Alain Bernard %Y David Lemoine %Y Gregor von Cieminski %Y David Romero %I Springer International Publishing %3 Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems %V AICT-631 %N Part II %P 413-421 %8 2021-09-05 %D 2021 %R 10.1007/978-3-030-85902-2_44 %K Lean Healthcare %K Value stream mapping %K Process improvement %Z Computer Science [cs]Conference papers %X Lean Manufacturing has been used in many types of organizations, including healthcare. In the healthcare area, lean healthcare is a management philosophy to develop a hospital culture characterized by increased patient, and other stakeholder, satisfaction through continuous improvements. The starting point for improving activities in the healthcare is identification of the problems and wastes in the processes. In this context VSM is a helpful tool. That why the purpose of this paper is to present the possibility of application the VSM for improving the selected process in the healthcare. Thanks to the application of this method, the necessary information on the sources of losses in the analyzed process was obtained. %G English %Z TC 5 %Z WG 5.7 %2 https://inria.hal.science/hal-04117628/document %2 https://inria.hal.science/hal-04117628/file/520755_1_En_44_Chapter.pdf %L hal-04117628 %U https://inria.hal.science/hal-04117628 %~ IFIP %~ IFIP-AICT %~ IFIP-TC %~ IFIP-TC5 %~ IFIP-WG %~ IFIP-APMS %~ IFIP-WG5-7 %~ IFIP-AICT-631