@inproceedings{maksimova:hal-04014062,
  TITLE = {{Data-Driven Personalized E-Government Services: Literature Review and Case Study}},
  AUTHOR = {Maksimova, Mariia and Solvak, Mihkel and Krimmer, Robert},
  URL = {https://inria.hal.science/hal-04014062},
  NOTE = {Part 3: Digital Government},
  BOOKTITLE = {{13th International Conference on Electronic Participation (ePart)}},
  ADDRESS = {Granada, Spain},
  EDITOR = {Noella Edelmann and Csaba Cs{\'a}ki and Sara Hofmann and Thomas J. Lampoltshammer and Laura Alcaide Mu{\~n}oz and Peter Parycek and Gerhard Schwabe and Efthimios Tambouris},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Electronic Participation},
  VOLUME = {LNCS-12849},
  PAGES = {151-165},
  YEAR = {2021},
  MONTH = Sep,
  DOI = {10.1007/978-3-030-82824-0\_12},
  KEYWORDS = {Life event e-service;Personalized digital service;e-Service logs},
  PDF = {https://inria.hal.science/hal-04014062/file/516885_1_En_12_Chapter.pdf},
  HAL_ID = {hal-04014062},
  HAL_VERSION = {v1},
}