@inproceedings{kruger:hal-03774188,
  TITLE = {{A Methodology to Compare the Usability of Information Systems}},
  AUTHOR = {Kruger, Rendani and Brosens, Jacques and Hattingh, Mari{\'e}},
  URL = {https://inria.hal.science/hal-03774188},
  NOTE = {Part 8: User Experience and Usability},
  BOOKTITLE = {{19th Conference on e-Business, e-Services and e-Society (I3E)}},
  ADDRESS = {Skukuza, South Africa},
  EDITOR = {Mari{\'e} Hattingh and Machdel Matthee and Hanlie Smuts and Ilias Pappas and Yogesh K. Dwivedi and Matti M{\"a}ntym{\"a}ki},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Responsible Design, Implementation and Use of Information and Communication Technology},
  VOLUME = {LNCS-12067},
  NUMBER = {Part II},
  PAGES = {452-463},
  YEAR = {2020},
  MONTH = Apr,
  DOI = {10.1007/978-3-030-45002-1\_39},
  KEYWORDS = {Usability ; User centred design ; Competitive analysis ; Benchmarking ; Information systems},
  PDF = {https://inria.hal.science/hal-03774188/file/497534_1_En_39_Chapter.pdf},
  HAL_ID = {hal-03774188},
  HAL_VERSION = {v1},
}