%0 Conference Proceedings
%T A Systematic Review of Implementation Challenges in Public E-Procurement
%+ University of Cape Town
%A Mohungoo, Idah
%A Brown, Irwin
%A Kabanda, Salah
%Z Part 1: eGovernment
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 19th Conference on e-Business, e-Services and e-Society (I3E)
%C Skukuza, South Africa
%Y Marié Hattingh
%Y Machdel Matthee
%Y Hanlie Smuts
%Y Ilias Pappas
%Y Yogesh K. Dwivedi
%Y Matti Mäntymäki
%I Springer International Publishing
%3 Responsible Design, Implementation and Use of Information and Communication Technology
%V LNCS-12067
%N Part II
%P 46-58
%8 2020-04-06
%D 2020
%R 10.1007/978-3-030-45002-1_5
%K Public e-procurement
%K Implementation challenges
%K TOE
%Z Computer Science [cs]
%Z Computer Science [cs]/Networking and Internet Architecture [cs.NI]Conference papers
%X Challenges faced in public e-procurement implementation are not well understood despite past studies focusing on the phenomenon. This paper, which is based on a systematic literature review of academic papers, seeks to synthesize and examine the key challenges impeding public e-procurement implementation. These challenges are categorized using the Technology-Organization-Environment (TOE) framework as follows (1) Technological challenges: e-procurement acceptance and usage, disruptive innovation characteristic of e-procurement, use of digital signatures, security and privacy of technology and technical aspects of e-procurement (2) Organizational challenges: stakeholders’ behavior, leaders’ behavior, shortcomings in leadership, lack of training and skilled personnel, resistance to change, organizational power and politics and the creation of public value underlying e-procurement (3) Environmental/Contextual challenges: regulatory framework for public procurement, Small-and-Medium-Size Enterprise issues, and context of the country. Key e-procurement implementation challenges are grounded in human and contextual issues. So we recommend more case studies on public e-procurement implementation in the future.
%G English
%Z TC 6
%Z WG 6.11
%2 https://inria.hal.science/hal-03774187/document
%2 https://inria.hal.science/hal-03774187/file/497534_1_En_5_Chapter.pdf
%L hal-03774187
%U https://inria.hal.science/hal-03774187
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-WG
%~ IFIP-TC6
%~ IFIP-WG6-11
%~ IFIP-I3E
%~ IFIP-LNCS-12067