@inproceedings{rennermicah:hal-03774186, TITLE = {{Institutional Effects on National Health Insurance Digital Platform Development and Use: The Case of Ghana}}, AUTHOR = {Renner-Micah, Anthony and Effah, John and Boateng, Richard}, URL = {https://inria.hal.science/hal-03774186}, NOTE = {Part 1: eGovernment}, BOOKTITLE = {{19th Conference on e-Business, e-Services and e-Society (I3E)}}, ADDRESS = {Skukuza, South Africa}, EDITOR = {Mari{\'e} Hattingh and Machdel Matthee and Hanlie Smuts and Ilias Pappas and Yogesh K. Dwivedi and Matti M{\"a}ntym{\"a}ki}, PUBLISHER = {{Springer International Publishing}}, SERIES = {Responsible Design, Implementation and Use of Information and Communication Technology}, VOLUME = {LNCS-12067}, NUMBER = {Part II}, PAGES = {28-38}, YEAR = {2020}, MONTH = Apr, DOI = {10.1007/978-3-030-45002-1\_3}, KEYWORDS = {Digital platform ; Mobile platform ; Institutional theory ; Health insurance ; Interpretive case study ; Developing country ; Ghana}, PDF = {https://inria.hal.science/hal-03774186/file/497534_1_En_3_Chapter.pdf}, HAL_ID = {hal-03774186}, HAL_VERSION = {v1}, }