@inproceedings{mygland:hal-03648169,
  TITLE = {{Affordances in Human-Chatbot Interaction: A Review of the Literature}},
  AUTHOR = {Mygland, Morten Johan and Schibbye, Morten and Pappas, Ilias O. and Vassilakopoulou, Polyxeni},
  URL = {https://inria.hal.science/hal-03648169},
  NOTE = {Part 1: Adopting AI for Digital Transformation and Public Good},
  BOOKTITLE = {{20th Conference on e-Business, e-Services and e-Society (I3E)}},
  ADDRESS = {Galway, Ireland},
  EDITOR = {Denis Dennehy and Anastasia Griva and Nancy Pouloudi and Yogesh K. Dwivedi and Ilias Pappas and Matti M{\"a}ntym{\"a}ki},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Responsible AI and Analytics for an Ethical and Inclusive Digitized Society},
  VOLUME = {LNCS-12896},
  PAGES = {3-17},
  YEAR = {2021},
  MONTH = Sep,
  DOI = {10.1007/978-3-030-85447-8\_1},
  KEYWORDS = {Chatbots ; Human-Chatbot interaction ; Human-AI interaction ; Affordances ; Review},
  PDF = {https://inria.hal.science/hal-03648169/file/512902_1_En_1_Chapter.pdf},
  HAL_ID = {hal-03648169},
  HAL_VERSION = {v1},
}