%0 Conference Proceedings
%T Engineering of Data-Driven Service Systems for Smart Living: Application and Challenges
%+ Deutsches Forschungszentrum für Künstliche Intelligenz GmbH = German Research Center for Artificial Intelligence (DFKI)
%+ Strategion GmbH
%A Kortum, Henrik
%A Gravemeier, Laura, Sophie
%A Zarvic, Novica
%A Feld, Thomas
%A Thomas, Oliver
%Z Part 5: Data-Driven Services: Characteristics, Trends and Applications
%< avec comité de lecture
%( IFIP Advances in Information and Communication Technology
%B IFIP International Conference on Advances in Production Management Systems (APMS)
%C Novi Sad, Serbia
%Y Bojan Lalic
%Y Vidosav Majstorovic
%Y Ugljesa Marjanovic
%Y Gregor von Cieminski
%Y David Romero
%I Springer International Publishing
%3 Advances in Production Management Systems. Towards Smart and Digital Manufacturing
%V AICT-592
%N Part II
%P 291-298
%8 2020-08-30
%D 2020
%R 10.1007/978-3-030-57997-5_34
%K Smart service
%K Smart living
%K Service engineering
%K Artificial Intelligence
%K Human-centered design
%Z Computer Science [cs]Conference papers
%X Service systems in the smart living domain integrate a multitude of heterogenous data sources and affect the most private area of human lives. Therefore, particular challenges for service systems engineering arise in terms of interoperability of Internet-of-Things (IoT)-devices, privacy concerns and creating truly smart value propositions. By applying a promising approach, this paper examines smart service systems engineering and reveals the potential for extensions and adaptations of existing methods. A need for the integration of data science and software engineering approaches as well as a focus on acceptance, usability and the business perspective within a holistic smart service systems engineering method is discussed. This enables smart service systems to reconcile their human-centered and data-driven qualities.
%G English
%Z TC 5
%Z WG 5.7
%2 https://inria.hal.science/hal-03635644/document
%2 https://inria.hal.science/hal-03635644/file/504014_1_En_34_Chapter.pdf
%L hal-03635644
%U https://inria.hal.science/hal-03635644
%~ IFIP
%~ IFIP-AICT
%~ IFIP-TC
%~ IFIP-TC5
%~ IFIP-WG
%~ IFIP-APMS
%~ IFIP-WG5-7
%~ IFIP-AICT-592