@inproceedings{eikebrokk:hal-03222848,
  TITLE = {{Robotic Process Automation and Consequences for Knowledge Workers; a Mixed-Method Study}},
  AUTHOR = {Eikebrokk, Tom Roar and Olsen, Dag H.},
  URL = {https://inria.hal.science/hal-03222848},
  NOTE = {Part 2: Fourth Industrial Revolution},
  BOOKTITLE = {{19th Conference on e-Business, e-Services and e-Society (I3E)}},
  ADDRESS = {Skukuza, South Africa},
  EDITOR = {Mari{\'e} Hattingh and Machdel Matthee and Hanlie Smuts and Ilias Pappas and Yogesh K. Dwivedi and Matti M{\"a}ntym{\"a}ki},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Responsible Design, Implementation and Use of Information and Communication Technology},
  VOLUME = {LNCS-12066},
  NUMBER = {Part I},
  PAGES = {114-125},
  YEAR = {2020},
  MONTH = Apr,
  DOI = {10.1007/978-3-030-44999-5\_10},
  KEYWORDS = {Robotic process automation ; RPA ; Knowledge work ; Knowledge workers},
  PDF = {https://inria.hal.science/hal-03222848/file/492453_1_En_10_Chapter.pdf},
  HAL_ID = {hal-03222848},
  HAL_VERSION = {v1},
}