%0 Conference Proceedings
%T Complementary Partnerships for SMEs: A Relational Capability Maturity Model from an Ecosystem Perspective
%+ Stellenbosch University
%+ Department of Industrial Engineering
%A Els, Caro
%A Grobbelaar, Sara
%A Kennon, Denzil
%Z Part 2: Fourth Industrial Revolution
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 19th Conference on e-Business, e-Services and e-Society (I3E)
%C Skukuza, South Africa
%Y Marié Hattingh
%Y Machdel Matthee
%Y Hanlie Smuts
%Y Ilias Pappas
%Y Yogesh K. Dwivedi
%Y Matti Mäntymäki
%I Springer International Publishing
%3 Responsible Design, Implementation and Use of Information and Communication Technology
%V LNCS-12066
%N Part I
%P 67-78
%8 2020-04-06
%D 2020
%R 10.1007/978-3-030-44999-5_6
%K Inter-organisational relationships
%K SMEs
%K Relational Capability Maturity Model
%K Relational capabilities
%Z Computer Science [cs]
%Z Computer Science [cs]/Networking and Internet Architecture [cs.NI]Conference papers
%X Inter-organisational relationships have been receiving increased attention in the context of the fourth industrial revolution. Technological advances in connectivity and digitisation are enabling vertically and horizontally integrated networks. The highly technical and dynamic environment in which various types of relationships exist requires a high level of cooperation and transparency between partners. The importance for Small and Medium Sized Organisations (SMEs) to develop and improve their relational capabilities is widely acknowledged. This research paper thus presents a tool and methodology that will enable SMEs to assess and improve these capabilities within the organisation. This paper aims to identify those requirements and practices described in the literature as conducive to sustainable relationship formation and development. A Relational Capability Maturity Model (RCMM) is proposed as a tool that will be able to address the requirements across the various functions of the organisation.
%G English
%Z TC 6
%Z WG 6.11
%2 https://inria.hal.science/hal-03222839/document
%2 https://inria.hal.science/hal-03222839/file/492453_1_En_6_Chapter.pdf
%L hal-03222839
%U https://inria.hal.science/hal-03222839
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-WG
%~ IFIP-TC6
%~ IFIP-WG6-11
%~ IFIP-I3E
%~ IFIP-LNCS-12066