@inproceedings{kwarteng:hal-03222831,
  TITLE = {{The Influence of Price Comparison Websites on Online Switching Behavior: A Consumer Empowerment Perspective}},
  AUTHOR = {Kwarteng, Michael Adu and Jibril, Abdul Bashiru and Botha, Elsamari and Osakwe, Christian Nedu},
  URL = {https://inria.hal.science/hal-03222831},
  NOTE = {Part 3: eBusiness},
  BOOKTITLE = {{19th Conference on e-Business, e-Services and e-Society (I3E)}},
  ADDRESS = {Skukuza, South Africa},
  EDITOR = {Mari{\'e} Hattingh and Machdel Matthee and Hanlie Smuts and Ilias Pappas and Yogesh K. Dwivedi and Matti M{\"a}ntym{\"a}ki},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Responsible Design, Implementation and Use of Information and Communication Technology},
  VOLUME = {LNCS-12066},
  NUMBER = {Part I},
  PAGES = {216-227},
  YEAR = {2020},
  MONTH = Apr,
  DOI = {10.1007/978-3-030-44999-5\_18},
  KEYWORDS = {Consumer empowerment ; Customer service experience consciousness ; eSwitching ; Online ads ; Price comparison websites ; Shopper innovativeness},
  PDF = {https://inria.hal.science/hal-03222831/file/492453_1_En_18_Chapter.pdf},
  HAL_ID = {hal-03222831},
  HAL_VERSION = {v1},
}