@inproceedings{bharosa:hal-03201956,
  TITLE = {{Making e-Government Work: Learning from the Netherlands and Estonia}},
  AUTHOR = {Bharosa, Nitesh and Lips, Silvia and Draheim, Dirk},
  URL = {https://inria.hal.science/hal-03201956},
  NOTE = {Part 2: Digital Transformation},
  BOOKTITLE = {{12th International Conference on Electronic Participation (ePart)}},
  ADDRESS = {Link{\"o}ping, Sweden},
  EDITOR = {Sara Hofmann and Csaba Cs{\'a}ki and Noella Edelmann and Thomas Lampoltshammer and Ulf Melin and Peter Parycek and Gerhard Schwabe and Efthimios Tambouris},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Electronic Participation},
  VOLUME = {LNCS-12220},
  PAGES = {41-53},
  YEAR = {2020},
  MONTH = Aug,
  DOI = {10.1007/978-3-030-58141-1\_4},
  KEYWORDS = {E-government ; Data-exchange infrastructures ; Institutional design},
  PDF = {https://inria.hal.science/hal-03201956/file/500143_1_En_4_Chapter.pdf},
  HAL_ID = {hal-03201956},
  HAL_VERSION = {v1},
}