%0 Conference Proceedings
%T A Method and Tool for Analyzing Usability Testing Data in the Business Sector
%+ Products & Innovation SAP SE (P&I)
%+ Shopify
%A Germanakos, Panagiotis
%A Fichte, Ludwig
%Z Part 9: Industry Case Studies
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 17th IFIP Conference on Human-Computer Interaction (INTERACT)
%C Paphos, Cyprus
%Y David Lamas
%Y Fernando Loizides
%Y Lennart Nacke
%Y Helen Petrie
%Y Marco Winckler
%Y Panayiotis Zaphiris
%I Springer International Publishing
%3 Human-Computer Interaction – INTERACT 2019
%V LNCS-11749
%N Part IV
%P 584-588
%8 2019-09-02
%D 2019
%R 10.1007/978-3-030-29390-1_42
%K User Experience
%K User-Centred Design
%K Usability Testing
%K Data analysis
%K Framework
%Z Computer Science [cs]Conference papers
%X Usability testing is a critical phase of the User-Centered Design and development process, where product teams can observe and measure the usability of their software solutions’ functionality, interactions and user interfaces. The subsequent validation sessions may generate a large, overwhelming, volume of empirical and unstructured data that need to be analyzed to determine meaningful outcomes for informed decisions. In this paper, we overview a new method and tool, namely EUREKA, guiding a product team, through a real-life business scenario, to analyze its usability study qualitative data and to produce comparable and replicable results, improving the User Experience of its product.
%G English
%Z TC 13
%2 https://inria.hal.science/hal-02878654/document
%2 https://inria.hal.science/hal-02878654/file/488595_1_En_42_Chapter.pdf
%L hal-02878654
%U https://inria.hal.science/hal-02878654
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC13
%~ IFIP-INTERACT
%~ IFIP-LNCS-11749
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%~ SITE-WEB-MODELE-2
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