@inproceedings{hilden:hal-02877683,
  TITLE = {{Communicating User Insights with Travel Mindsets and Experience Personas in Intra-city Bus Context}},
  AUTHOR = {Hild{\'e}n, Elina and V{\"a}{\"a}n{\"a}nen, Kaisa},
  URL = {https://inria.hal.science/hal-02877683},
  NOTE = {Part 1: User Modelling and User Studies},
  BOOKTITLE = {{17th IFIP Conference on Human-Computer Interaction (INTERACT)}},
  ADDRESS = {Paphos, Cyprus},
  EDITOR = {David Lamas and Fernando Loizides and Lennart Nacke and Helen Petrie and Marco Winckler and Panayiotis Zaphiris},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Human-Computer Interaction -- INTERACT 2019},
  VOLUME = {LNCS-11749},
  NUMBER = {Part IV},
  PAGES = {34-52},
  YEAR = {2019},
  MONTH = Sep,
  DOI = {10.1007/978-3-030-29390-1\_3},
  KEYWORDS = {Experience-Driven Design ; User experience (UX) ; Travel experience ; Bus ; Design tool ; UX goal ; Persona ; Mindset},
  PDF = {https://inria.hal.science/hal-02877683/file/488595_1_En_3_Chapter.pdf},
  HAL_ID = {hal-02877683},
  HAL_VERSION = {v1},
}