@inproceedings{ntourmas:hal-02544608,
  TITLE = {{Evaluation of a Massive Online Course Forum: Design Issues and Their Impact on Learners' Support}},
  AUTHOR = {Ntourmas, Anastasios and Avouris, Nikolaos and Daskalaki, Sophia and Dimitriadis, Yannis},
  URL = {https://inria.hal.science/hal-02544608},
  NOTE = {Part 3: Education and HCI Curriculum II},
  BOOKTITLE = {{17th IFIP Conference on Human-Computer Interaction (INTERACT)}},
  ADDRESS = {Paphos, Cyprus},
  EDITOR = {David Lamas and Fernando Loizides and Lennart Nacke and Helen Petrie and Marco Winckler and Panayiotis Zaphiris},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Human-Computer Interaction -- INTERACT 2019},
  VOLUME = {LNCS-11747},
  NUMBER = {Part II},
  PAGES = {197-206},
  YEAR = {2019},
  MONTH = Sep,
  DOI = {10.1007/978-3-030-29384-0\_12},
  KEYWORDS = {MOOC ; Discussion forum ; Learners support ; Usability evaluation},
  PDF = {https://inria.hal.science/hal-02544608/file/488591_1_En_12_Chapter.pdf},
  HAL_ID = {hal-02544608},
  HAL_VERSION = {v1},
}