%0 Conference Proceedings %T From Theory to Practice: Teaching Assistants’ Role in Multi-campus Education %+ Norwegian University of Science and Technology [Trondheim] (NTNU) %A Bahmani, Abdullah %A Hjelsvold, Rune %Z Part 9: Learning and Education %< avec comité de lecture %( Lecture Notes in Computer Science %B 18th Conference on e-Business, e-Services and e-Society (I3E) %C Trondheim, Norway %Y Ilias O. Pappas %Y Patrick Mikalef %Y Yogesh K. Dwivedi %Y Letizia Jaccheri %Y John Krogstie %Y Matti Mäntymäki %I Springer International Publishing %3 Digital Transformation for a Sustainable Society in the 21st Century %V LNCS-11701 %P 654-664 %8 2019-09-18 %D 2019 %R 10.1007/978-3-030-29374-1_53 %K Teaching Assistant %K Multi-campus course %K Activity theory %K Relevance theory %K Role theory %Z Computer Science [cs] %Z Computer Science [cs]/Networking and Internet Architecture [cs.NI]Conference papers %X Teaching Assistants (TAs) are an indispensable part of higher education. TAs have two identities simultaneously: those of a student and of a teacher. However, the role of TAs’ may not be clearly defined, resulting in a role ambiguity. In this study, we have researched the TAs’ role in multi-campus education. Data for this research was collected through interviews with eight TAs at a Scandinavian multi-campus university who took a multi-campus TA role for the first time. This paper summarizes these TAs’ work tasks in multi-campus courses. Their tasks included setting up technology, dealing with technical problems, and communicating with other TAs in the course. Our study suggests that TAs’ challenges may be reduced if technical staff is caring for ICT equipment and technical problems, if direct interaction is provided between teacher and students, and if local teaching staff is involved in the activities at the remote campus. %G English %Z TC 6 %Z WG 6.11 %2 https://inria.hal.science/hal-02510130/document %2 https://inria.hal.science/hal-02510130/file/I3E2019_paper_56.pdf %L hal-02510130 %U https://inria.hal.science/hal-02510130 %~ IFIP-LNCS %~ IFIP %~ IFIP-TC %~ IFIP-WG %~ IFIP-TC6 %~ IFIP-WG6-11 %~ IFIP-I3E %~ IFIP-LNCS-11701