%0 Conference Proceedings %T Digital Inequalities: A Review of Contributing Factors and Measures for Crossing the Divide %+ University of Agder (UIA) %A Hustad, Eli %A Hansen, June, Lithell %A Skaiaa, Andreas %A Vassilakopoulou, Polyxeni %Z Part 8: Digital Divide and Social Inclusion %< avec comité de lecture %( Lecture Notes in Computer Science %B 18th Conference on e-Business, e-Services and e-Society (I3E) %C Trondheim, Norway %Y Ilias O. Pappas %Y Patrick Mikalef %Y Yogesh K. Dwivedi %Y Letizia Jaccheri %Y John Krogstie %Y Matti Mäntymäki %I Springer International Publishing %3 Digital Transformation for a Sustainable Society in the 21st Century %V LNCS-11701 %P 505-519 %8 2019-09-18 %D 2019 %R 10.1007/978-3-030-29374-1_41 %K Digital divide %K ICT access %K ICT acceptance %K Digitalization %K Motivation %K Personality %K Skills %Z Computer Science [cs] %Z Computer Science [cs]/Networking and Internet Architecture [cs.NI]Conference papers %X This literature review focuses on the digital divide in contemporary technologically and economically advanced societies. Prior research shows that the digital divide entails more than physical accessibility and points to issues of technology acceptance and actual use. Recurring digital divide factors outside socioeconomic characteristics were identified in the articles reviewed. These factors relate to personality traits, motivation and digital skills. The factors can be used as the basis for a personality model for understanding acceptance and use of technology complementing models related to economic and social resources. Furthermore, measures for crossing the divide are traced in the literature and organized in three key intervention domains related to policy, training and design. The findings of this review can be a foundation for further research orienting researchers within the domain. %G English %Z TC 6 %Z WG 6.11 %2 https://inria.hal.science/hal-02510119/document %2 https://inria.hal.science/hal-02510119/file/I3E2019_paper_63.pdf %L hal-02510119 %U https://inria.hal.science/hal-02510119 %~ IFIP-LNCS %~ IFIP %~ IFIP-TC %~ IFIP-WG %~ IFIP-TC6 %~ IFIP-WG6-11 %~ IFIP-I3E %~ IFIP-LNCS-11701