@inproceedings{dwivedi:hal-02510115, TITLE = {{Use of Social Media by b2b Companies: Systematic Literature Review and Suggestions for Future Research}}, AUTHOR = {Dwivedi, Yogesh and Ismagilova, Elvira and Rana, Nripendra P. and Weerakkody, Vishanth}, URL = {https://inria.hal.science/hal-02510115}, NOTE = {Part 6: Social Media and Analytics}, BOOKTITLE = {{18th Conference on e-Business, e-Services and e-Society (I3E)}}, ADDRESS = {Trondheim, Norway}, EDITOR = {Ilias O. Pappas and Patrick Mikalef and Yogesh K. Dwivedi and Letizia Jaccheri and John Krogstie and Matti M{\"a}ntym{\"a}ki}, PUBLISHER = {{Springer International Publishing}}, SERIES = {Digital Transformation for a Sustainable Society in the 21st Century}, VOLUME = {LNCS-11701}, PAGES = {345-355}, YEAR = {2019}, MONTH = Sep, DOI = {10.1007/978-3-030-29374-1\_28}, KEYWORDS = {Social media ; B2B ; Literature review}, PDF = {https://inria.hal.science/hal-02510115/file/I3E2019_paper_44.pdf}, HAL_ID = {hal-02510115}, HAL_VERSION = {v1}, }