@inproceedings{alalwan:hal-02510097, TITLE = {{Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy}}, AUTHOR = {Alalwan, Ali Abdallah and Baabdullah, Abdullah M. and Rana, Nripendra P. and Dwivedi, Yogesh and Kizgin, Hatice}, URL = {https://inria.hal.science/hal-02510097}, NOTE = {Part 1: E-Business}, BOOKTITLE = {{18th Conference on e-Business, e-Services and e-Society (I3E)}}, ADDRESS = {Trondheim, Norway}, EDITOR = {Ilias O. Pappas and Patrick Mikalef and Yogesh K. Dwivedi and Letizia Jaccheri and John Krogstie and Matti M{\"a}ntym{\"a}ki}, PUBLISHER = {{Springer International Publishing}}, SERIES = {Digital Transformation for a Sustainable Society in the 21st Century}, VOLUME = {LNCS-11701}, PAGES = {50-61}, YEAR = {2019}, MONTH = Sep, DOI = {10.1007/978-3-030-29374-1\_5}, KEYWORDS = {Mobile app stores ; UTAUT2 ; Mobile interactivity ; E-satisfaction}, PDF = {https://inria.hal.science/hal-02510097/file/I3E2019_paper_52.pdf}, HAL_ID = {hal-02510097}, HAL_VERSION = {v1}, }