@inproceedings{trutnev:hal-02445813,
  TITLE = {{Factors Influencing Trust in Smart City Services}},
  AUTHOR = {Trutnev, Dmitrii and Vidiasova, Lyudmila},
  URL = {https://inria.hal.science/hal-02445813},
  NOTE = {Part 5: Smart Cities},
  BOOKTITLE = {{18th International Conference on Electronic Government (EGOV)}},
  ADDRESS = {San Benedetto del Tronto, Italy},
  EDITOR = {Ida Lindgren and Marijn Janssen and Habin Lee and Andrea Polini and Manuel Pedro Rodr{\'i}guez Bol{\'i}var and Hans Jochen Scholl and Efthimios Tambouris},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-11685},
  PAGES = {353-365},
  YEAR = {2019},
  MONTH = Sep,
  DOI = {10.1007/978-3-030-27325-5\_27},
  KEYWORDS = {Trust ; Smart City ; E-services},
  PDF = {https://inria.hal.science/hal-02445813/file/485030_1_En_27_Chapter.pdf},
  HAL_ID = {hal-02445813},
  HAL_VERSION = {v1},
}