@inproceedings{scholl:hal-02445802, TITLE = {{Overwhelmed by Brute Force of Nature: First Response Management in the Wake of a Catastrophic Incident}}, AUTHOR = {Scholl, Hans J. J.}, URL = {https://inria.hal.science/hal-02445802}, NOTE = {Part 2: E-Government Services and Open Government}, BOOKTITLE = {{18th International Conference on Electronic Government (EGOV)}}, ADDRESS = {San Benedetto del Tronto, Italy}, EDITOR = {Ida Lindgren and Marijn Janssen and Habin Lee and Andrea Polini and Manuel Pedro Rodr{\'i}guez Bol{\'i}var and Hans Jochen Scholl and Efthimios Tambouris}, PUBLISHER = {{Springer International Publishing}}, SERIES = {Electronic Government}, VOLUME = {LNCS-11685}, PAGES = {105-124}, YEAR = {2019}, MONTH = Sep, DOI = {10.1007/978-3-030-27325-5\_9}, KEYWORDS = {Emergency response management ; Catastrophic incident ; National Response Framework (NRF) ; National Incident Management System (NIMS) ; Incident Command System (ICS) ; Coordination failure ; Communication failure ; Process standardization ; Procedure standardization ; Structure standardization ; Infrastructure damage ; Staffing problems ; Humanitarian crisis}, PDF = {https://inria.hal.science/hal-02445802/file/485030_1_En_9_Chapter.pdf}, HAL_ID = {hal-02445802}, HAL_VERSION = {v1}, }