@inproceedings{safieddine:hal-02274190,
  TITLE = {{Generic Business Process Model for SMEs in M-Commerce Based on Talabat's Case Study}},
  AUTHOR = {Safieddine, Fadi and Nakhoul, Imad},
  URL = {https://inria.hal.science/hal-02274190},
  BOOKTITLE = {{17th Conference on e-Business, e-Services and e-Society (I3E)}},
  ADDRESS = {Kuwait City, Kuwait},
  EDITOR = {Salah A. Al-Sharhan and Antonis C. Simintiras and Yogesh K. Dwivedi and Marijn Janssen and Matti M{\"a}ntym{\"a}ki and Luay Tahat and Issam Moughrabi and Taher M. Ali and Nripendra P. Rana},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Challenges and Opportunities in the Digital Era},
  VOLUME = {LNCS-11195},
  PAGES = {264-278},
  YEAR = {2018},
  MONTH = Oct,
  DOI = {10.1007/978-3-030-02131-3\_24},
  KEYWORDS = {M-Commerce ; SME ; E-commerce ; Disruptive business model ; BPMN ; Business model ; B2i2C},
  PDF = {https://inria.hal.science/hal-02274190/file/474698_1_En_24_Chapter.pdf},
  HAL_ID = {hal-02274190},
  HAL_VERSION = {v1},
}