%0 Conference Proceedings %T Modelling for Service Solution of a Closed-Loop Supply Chain with the Presence of Third Party Logistics %+ Department of Industrial & Management Engineering [Seoul] %A Sarkar, Mitali %A Guchhait, Rekha %A Sarkar, Biswajit %Z Part 5: Smart Production for Mass Customization %< avec comité de lecture %( IFIP Advances in Information and Communication Technology %B IFIP International Conference on Advances in Production Management Systems (APMS) %C Seoul, South Korea %Y Ilkyeong Moon %Y Gyu M. Lee %Y Jinwoo Park %Y Dimitris Kiritsis %Y Gregor von Cieminski %I Springer International Publishing %3 Advances in Production Management Systems. Production Management for Data-Driven, Intelligent, Collaborative, and Sustainable Manufacturing %V AICT-535 %N Part I %P 320-327 %8 2018-08-26 %D 2018 %R 10.1007/978-3-319-99704-9_39 %K Closed-loop supply chain %K Service %K Quality %K 3PL %K Returned products %Z Computer Science [cs]Conference papers %X Service, the word itself is a big issue in the corporate world. One of the most important parts of the reputation of a company depends how much it can provide service to customers. It is very difficult to maintain especially when it is related to a closed-loop supply chain. Quality of products is also a main factor of business that is known to all. In this model, a closed-loop supply chain with multi-retailer, single-manufacturer and single- third-party collector (3PL) is considered where service and quality issues are maintained throughout the supply chain. The model is solved by a classical optimization method and obtains global solutions in closed and quasi-closed forms. Numerical experiments are done to illustrate the model clearly. Numerical results prove the reality of the model. %G English %Z TC 5 %Z WG 5.7 %2 https://inria.hal.science/hal-02164889/document %2 https://inria.hal.science/hal-02164889/file/472850_1_En_39_Chapter.pdf %L hal-02164889 %U https://inria.hal.science/hal-02164889 %~ IFIP %~ IFIP-AICT %~ IFIP-TC %~ IFIP-TC5 %~ IFIP-WG %~ IFIP-APMS %~ IFIP-WG5-7 %~ IFIP-AICT-535