%0 Conference Proceedings
%T Managing Standardization in eGovernment: A Coordination Theory based Analysis Framework
%+ Fortiss [Munich]
%+ Informatics 17 - Chair for Information Systems
%A Balta, Dian
%A Krcmar, Helmut
%Z Part 1: General E-Government and Open Government
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 17th International Conference on Electronic Government (EGOV)
%C Krems, Austria
%Y Peter Parycek
%Y Olivier Glassey
%Y Marijn Janssen
%Y Hans Jochen Scholl
%Y Efthimios Tambouris
%Y Evangelos Kalampokis
%Y Shefali Virkar
%I Springer International Publishing
%3 Electronic Government
%V LNCS-11020
%P 60-72
%8 2018-09-03
%D 2018
%R 10.1007/978-3-319-98690-6_6
%K Standardization
%K Coordination
%K Management
%Z Computer Science [cs]
%Z Humanities and Social Sciences/Library and information sciencesConference papers
%X Standardization plays an important role for a smooth organizational, semantic, technical and legal interoperation of eGovernment services. Still, standardization struggles with the complexity of administrative procedures that have to be supported and provided online. Managing this complexity poses a crucial challenge for an efficient and effective eGovernment. Different management frameworks have been developed, but the progress of standardization in practice is still perceived as insufficient. To address the challenge of standardization management in eGovernment, we propose a coordination theory based framework for analysis. It consists of three coordination modes distinguished based on their mechanisms and relevant context dimensions. In our research approach, we interpret a single case study of a standardization project in Germany where artefacts were developed from a pragmatism perspective. We discuss our findings and conclude on implications for research and practice.
%G English
%Z TC 8
%Z WG 8.5
%2 https://inria.hal.science/hal-01961534/document
%2 https://inria.hal.science/hal-01961534/file/472235_1_En_6_Chapter.pdf
%L hal-01961534
%U https://inria.hal.science/hal-01961534
%~ SHS
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-TC8
%~ IFIP-EGOV
%~ IFIP-WG8-5
%~ IFIP-LNCS-11020