%0 Conference Proceedings %T Suomi.fi – Towards Government 3.0 with a National Service Platform %+ Department of Computer Science [Aalto] %+ Department of Applied Information Technology [Gothenburg] %+ Information Systems [Luleå ] %+ School of Business and Management [Lappeenranta] %A Yli-Huumo, Jesse %A Päivärinta, Tero %A Rinne, Juho %A Smolander, Kari %Z Part 1: General E-Government and Open Government %< avec comité de lecture %( Lecture Notes in Computer Science %B 17th International Conference on Electronic Government (EGOV) %C Krems, Austria %Y Peter Parycek %Y Olivier Glassey %Y Marijn Janssen %Y Hans Jochen Scholl %Y Efthimios Tambouris %Y Evangelos Kalampokis %Y Shefali Virkar %I Springer International Publishing %3 Electronic Government %V LNCS-11020 %P 3-14 %8 2018-09-03 %D 2018 %R 10.1007/978-3-319-98690-6_1 %K Suomifi %K Government 30 %K Suomi.fi %K Platform %K Government 3.0 %K E-government %Z Computer Science [cs] %Z Humanities and Social Sciences/Library and information sciencesConference papers %X The KaPa (Kansallinen Palveluarkkitehtuuri, in Finnish) program establishes the national e-government service platform in Finland. The platform, Suomi.fi, provides a one-stop portal for citizens and organizations to access both public and related private sector services. This research reports a case study of the platform by analyzing it in light of recent characteristics identified with the emerging concept of Government 3.0: openness and transparency, sharing, increased communication and collaboration, government re-organization through integration and interoperability, and use of new technologies. Our results contribute by concretizing the hitherto abstract and loosely defined concept of Government 3.0 by describing a timely and complex national e-government implementation in detail in light of such characteristics. Our study also suggests three emergent themes in relation to contemporary Government 3.0 characteristics: opening up technologies and solutions in addition to open data, cross-border integration and development, and the enhanced role of the private sector in both development activities and merging into the portfolios of one-stop services. %G English %Z TC 8 %Z WG 8.5 %2 https://inria.hal.science/hal-01961533/document %2 https://inria.hal.science/hal-01961533/file/472235_1_En_1_Chapter.pdf %L hal-01961533 %U https://inria.hal.science/hal-01961533 %~ SHS %~ IFIP-LNCS %~ IFIP %~ IFIP-TC %~ IFIP-TC8 %~ IFIP-EGOV %~ IFIP-WG8-5 %~ IFIP-LNCS-11020