@inproceedings{kabanov:hal-01702998,
  TITLE = {{Electronic ``Pockets of Effectiveness'': E-governance and Institutional Change in St. Petersburg, Russia}},
  AUTHOR = {Kabanov, Yury and Chugunov, Andrei V.},
  URL = {https://inria.hal.science/hal-01702998},
  NOTE = {Part 7: Evaluation},
  BOOKTITLE = {{16th International Conference on Electronic Government (EGOV)}},
  ADDRESS = {St. Petersburg, Russia},
  EDITOR = {Marijn Janssen and Karin Axelsson and Olivier Glassey and Bram Klievink and Robert Krimmer and Ida Lindgren and Peter Parycek and Hans J. Scholl and Dmitrii Trutnev},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Electronic Government},
  VOLUME = {LNCS-10428},
  PAGES = {386-398},
  YEAR = {2017},
  MONTH = Sep,
  DOI = {10.1007/978-3-319-64677-0\_32},
  KEYWORDS = {E-government ; E-governance ; Institutional change ; Pockets of effectiveness},
  PDF = {https://inria.hal.science/hal-01702998/file/453552_1_En_32_Chapter.pdf},
  HAL_ID = {hal-01702998},
  HAL_VERSION = {v1},
}