%0 Conference Proceedings
%T Organizational Learning to Leverage Benefits Realization Management; Evidence from a Municipal eHealth Effort
%+ University of Agder (UIA)
%+ Norwegian University of Science and Technology [Trondheim] (NTNU)
%+ Georgia State University
%A Askedal, Kirsti
%A Flak, Leif, Skiftenes
%A Solli-Sæther, Hans
%A Straub, Detmar, W.
%Z Part 3: Organizational Aspects
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 16th International Conference on Electronic Government (EGOV)
%C St. Petersburg, Russia
%Y Marijn Janssen
%Y Karin Axelsson
%Y Olivier Glassey
%Y Bram Klievink
%Y Robert Krimmer
%Y Ida Lindgren
%Y Peter Parycek
%Y Hans J. Scholl
%Y Dmitrii Trutnev
%I Springer International Publishing
%3 Electronic Government
%V LNCS-10428
%P 142-153
%8 2017-09-04
%D 2017
%R 10.1007/978-3-319-64677-0_12
%K Benefits management
%K Organizational learning theory
%K Complex organizations
%K Public sector
%K eHealth
%Z Computer Science [cs]
%Z Humanities and Social Sciences/Library and information sciencesConference papers
%X While work with benefits realization requires organizational learning to be effective, emphasis on organizational learning is hard to find in benefits realization studies. To remedy this research gap, we study how organizational learning theory can contribute to improve benefits realization processes. A qualitative approach was used to gain in depth understanding of benefits realization in an ICT healthcare services project. We found that individual learning is present, but organizational learning has not been given explicit attention neither in the project nor in the literature of benefits realization management. We argue that the individual learning in the project forms an excellent basis for organizational learning, i.e., in the form of organizational structures, routines, and methods for benefits realization.
%G English
%Z TC 8
%Z WG 8.5
%2 https://inria.hal.science/hal-01702993/document
%2 https://inria.hal.science/hal-01702993/file/453552_1_En_12_Chapter.pdf
%L hal-01702993
%U https://inria.hal.science/hal-01702993
%~ SHS
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-WG
%~ IFIP-TC8
%~ IFIP-EGOV
%~ IFIP-WG8-5
%~ IFIP-LNCS-10428