%0 Conference Proceedings
%T Opportunities and Challenges of Using Web 2.0 Technologies in Government
%+ Brunel University London [Uxbridge]
%A Sivarajah, Uthayasankar
%A Weerakkody, Vishanth
%A Irani, Zahir
%Z Part 7: e-Government and Civic Engagement
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 15th Conference on e-Business, e-Services and e-Society (I3E)
%C Swansea, United Kingdom
%Y Yogesh K. Dwivedi
%Y Matti Mäntymäki
%Y M.N. Ravishankar
%Y Marijn Janssen
%Y Marc Clement
%Y Emma L. Slade
%Y Nripendra P. Rana
%Y Salah Al-Sharhan
%Y Antonis C. Simintiras
%I Springer International Publishing
%3 Social Media: The Good, the Bad, and the Ugly
%V LNCS-9844
%P 594-606
%8 2016-09-13
%D 2016
%R 10.1007/978-3-319-45234-0_53
%K Web 2.0
%K Social media
%K Opportunities
%K Challenges
%K Digital government
%Z Computer Science [cs]
%Z Computer Science [cs]/Networking and Internet Architecture [cs.NI]Conference papers
%X Public administration has endured signification transformation over the last decade enabled largely through Information and Communication Technology. In recent times, second generation web technologies (Web 2.0) such as social media and networking sites are increasingly being used by governments for its digital activities ranging from public relations to knowledge management. However, as Web 2.0 technologies are more interactive than the traditional models of information provision or creation of digital services, these technologies have brought about a new set of opportunities and challenges to those government authorities. This study draws on the extant literature to examine the opportunities that Web 2.0 technologies offer to public authorities and the challenges they may need to overcome when integrating these technologies into their work practices.
%G English
%Z TC 6
%Z WG 6.11
%2 https://inria.hal.science/hal-01702175/document
%2 https://inria.hal.science/hal-01702175/file/396007_1_En_53_Chapter.pdf
%L hal-01702175
%U https://inria.hal.science/hal-01702175
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-WG
%~ IFIP-TC6
%~ IFIP-WG6-11
%~ IFIP-I3E
%~ IFIP-LNCS-9844