@inproceedings{setiya:hal-01702166,
  TITLE = {{Business Intelligence from User Generated Content: Online Opinion Formation in Purchasing Decisions in High-Tech Markets}},
  AUTHOR = {Setiya, Karan and Ubacht, Jolien and Cunningham, Scott and Oru{\c c}, Serta{\c c}},
  URL = {https://inria.hal.science/hal-01702166},
  NOTE = {Part 6: Data Acquisition, Management and Analytics},
  BOOKTITLE = {{15th Conference on e-Business, e-Services and e-Society (I3E)}},
  ADDRESS = {Swansea, United Kingdom},
  EDITOR = {Yogesh K. Dwivedi and Matti M{\"a}ntym{\"a}ki and M.N. Ravishankar and Marijn Janssen and Marc Clement and Emma L. Slade and Nripendra P. Rana and Salah Al-Sharhan and Antonis C. Simintiras},
  PUBLISHER = {{Springer International Publishing}},
  SERIES = {Social Media: The Good, the Bad, and the Ugly},
  VOLUME = {LNCS-9844},
  PAGES = {505-521},
  YEAR = {2016},
  MONTH = Sep,
  DOI = {10.1007/978-3-319-45234-0\_45},
  KEYWORDS = {Business intelligence ; User Generated Content ; Twitter ; Sentiment analysis ; Opinion formation ; Smartphones ; High-tech markets},
  PDF = {https://inria.hal.science/hal-01702166/file/396007_1_En_45_Chapter.pdf},
  HAL_ID = {hal-01702166},
  HAL_VERSION = {v1},
}