%0 Conference Proceedings %T Understanding PLM System Concepts to Facilitate Its Implementation in SME: The Real Case Study of POULT %+ Université de Bordeaux (UB) %+ Groupe POULT %A Plo, Laureline %A Robin, Vincent %A Girard, Philippe %Z Part 11: Information Lifecycle Management %< avec comité de lecture %( IFIP Advances in Information and Communication Technology %B 13th IFIP International Conference on Product Lifecycle Management (PLM) %C Columbia, SC, United States %Y Ramy Harik %Y Louis Rivest %Y Alain Bernard %Y Benoit Eynard %Y Abdelaziz Bouras %I Springer International Publishing %3 Product Lifecycle Management for Digital Transformation of Industries %V AICT-492 %P 512-522 %8 2016-07-11 %D 2016 %R 10.1007/978-3-319-54660-5_46 %K PLM concepts %K Progressive “user” centered approach %Z Computer Science [cs]Conference papers %X In 2012, our research team in partnership with LASCOM (a French PLM software editor) proposed models and an approach to help SMEs when they decide to deploy PLM systems [1, 2]. Our approach was to use formalism based on mind maps to promote exchanges between customer/users and PLM editor. Objective was to facilitate definition of elements that have to be defined, modeled, evaluated and implemented in a software solution to make deployment process more effective. Different real case studies emphasized that our approach have to evolve to be more “customer” centered. In this paper we present one of these real case studies which is in progress. This research collaboration concerns POULT, a manufacturer of biscuits which decided to deploy a PLM solution in few months. We describe the adopted approach to analyze the users’ needs and draft the request for proposal which will be send to PLM editors. %G English %Z TC 5 %Z WG 5.1 %2 https://inria.hal.science/hal-01699679/document %2 https://inria.hal.science/hal-01699679/file/434860_1_En_46_Chapter.pdf %L hal-01699679 %U https://inria.hal.science/hal-01699679 %~ IFIP %~ IFIP-AICT %~ IFIP-TC %~ IFIP-TC5 %~ IFIP-WG %~ IFIP-PLM %~ IFIP-WG5-1 %~ IFIP-AICT-492