%0 Conference Proceedings
%T Usability Problems Experienced by Different Groups of Skilled Internet Users: Gender, Age, and Background
%+ Aalborg University [Denmark] (AAU)
%A Billestrup, Jane
%A Bruun, Anders
%A Stage, Jan
%Z Part 2: Usability Evaluation and Testing
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 6th International Conference on Human-Centred Software Engineering (HCSE) / 8th International Conference on Human Error, Safety, and System Development (HESSD)
%C Stockholm, Sweden
%Y Cristian Bogdan
%Y Jan Gulliksen
%Y Stefan Sauer
%Y Peter Forbrig
%Y Marco Winckler
%Y Chris Johnson
%Y Philippe Palanque
%Y Regina Bernhaupt
%Y Filip Kis
%I Springer International Publishing
%3 Human-Centered and Error-Resilient Systems Development
%V LNCS-9856
%P 45-55
%8 2016-08-29
%D 2016
%R 10.1007/978-3-319-44902-9_4
%K Usability evaluation
%K Test persons
%K Demography
%Z Computer Science [cs]Conference papers
%X Finding the right test persons to represent the target user group, when conducting a usability evaluation is considered essential by the HCI research community. This paper explores data from a usability evaluation with 41 participants with high IT skills, to examine if age, gender, and job function or educational background, has an impact on the amount and types of usability problems experienced by the users. All usability problems were analysed and categorised through closed coding, to group the test persons differently in relation to gender, age, and job function or educational background. The study found that the usability problems experienced across gender, age group and job function or educational background, are approximately the same. This indicates that the usual characteristics of test persons, might not be as important, and opens up for further research in regards to, if users with different skill levels, in regards to internet usage, might be more applicable.
%G English
%Z TC 13
%Z WG 13.2
%Z WG 13.5
%2 https://inria.hal.science/hal-01647712/document
%2 https://inria.hal.science/hal-01647712/file/430524_1_En_4_Chapter.pdf
%L hal-01647712
%U https://inria.hal.science/hal-01647712
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-WG
%~ IFIP-TC13
%~ IFIP-HCSE
%~ IFIP-WG13-2
%~ IFIP-LNCS-9856
%~ IFIP-HESSD
%~ IFIP-WG13-5