%0 Conference Proceedings
%T E-Government Challenges: Methods Supporting Qualitative and Quantitative Analysis
%+ The Open University of Tanzania
%+ University of Koblenz-Landau
%A Mkude, Catherine, G.
%A Wimmer, Maria, A.
%Z Part 3: E-government Services and Governance
%< avec comité de lecture
%( Lecture Notes in Computer Science
%B 5th International Conference on Electronic Government and the Information Systems Perspective (EGOV)
%C Porto, Portugal
%Y Hans Jochen Scholl
%Y Olivier Glassey
%Y Marijn Janssen
%Y Bram Klievink
%Y Ida Lindgren
%Y Peter Parycek
%Y Efthimios Tambouris
%Y Maria A. Wimmer
%Y Tomasz Janowski
%Y Delfina Sá Soares
%I Springer International Publishing
%3 Electronic Government
%V LNCS-9820
%P 176-187
%8 2016-09-05
%D 2016
%R 10.1007/978-3-319-44421-5_14
%K E-government strategy planning
%K PESTELMO
%K DEMATEL
%K ANP
%K E-government challenges
%K Interdependencies
%K Qualitative/quantitative analysis
%Z Computer Science [cs]
%Z Humanities and Social Sciences/Library and information sciencesConference papers
%X To develop robust and achievable e-government strategies that build the grounds for sustainable solutions, decision makers need to have a good understanding of their country’s socio-economic, political and legal contexts. Particularly, they need to be well aware about challenges that might hinder successful implementation of their strategy. To make valuable contributions in e-government strategy development, analysis of e-government challenges needs to be comprehensive and informative by including insights of qualitative and quantitative analysis. Although numerous studies in e-government challenges exist, they fail to do a systematic and structured qualitative analysis of the challenges in regards to interdependencies among challenges or to measure the wider impact of challenges. Methods to support such a comprehensive analysis are scarce. In this contribution, we propose a novel mix of three methods for qualitative and quantitative analysis of e-government challenges, combining the PESTELMO analysis method, DEMATEL and ANP. The results show that this mixed approach is suitable and significant to provide the complementarity needed for a comprehensive understanding of e-government challenges.
%G English
%Z TC 8
%Z WG 8.5
%2 https://inria.hal.science/hal-01636463/document
%2 https://inria.hal.science/hal-01636463/file/430312_1_En_14_Chapter.pdf
%L hal-01636463
%U https://inria.hal.science/hal-01636463
%~ SHS
%~ IFIP-LNCS
%~ IFIP
%~ IFIP-TC
%~ IFIP-TC8
%~ IFIP-EGOV
%~ IFIP-WG8-5
%~ IFIP-LNCS-9820